SMS Terms & Conditions and Privacy Policy

Effective Date: July 17th, 2026

PART 1: SMS TERMS AND CONDITIONS

1. Introduction

By opting into the SMS program provided by My Truck Logistics LLC, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, alerts, and information related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.

2. Opt-In Consent & One-to-One Consent Requirement

In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit, one-to-one consent. By opting in, you consent to receive messages from My Truck Logistics LLC only. Your consent is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.

You may opt in to our SMS program through:

  • Text-to-Join: By texting the specified keyword “JOIN” to (813) 252-1616.
  • Verbal: Your verbal consent can be captured and documented where allowed.
  • Web/Written: Standard opt-in methods (e.g., keywords or online forms) where you explicitly provide your number.

By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. All messages will be logically and topically related to your interaction with our services and products.

3. Message Frequency and Data Rates

The SMS message frequency will vary but will not be more than 10 messages per day unless there is a specific notification event.

Message and data rates may apply depending on your mobile carrier and plan. My Truck Logistics LLC is not responsible for any fees charged by your carrier for sending or receiving messages related to our service. We encourage you to review your carrier’s terms for more details on messaging fees.

4. Opt-Out and Help Instructions

You can opt out of our SMS service at any time.

  • To Opt Out: Reply with the word “STOP” to any text message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you choose to opt back in.
  • To Get Help: Reply with the word “HELP” to any text message, or contact our support team directly at dispatch@mytruckllc.com or (813) 252-1616.

5. Disclaimers and Liability Limitations

My Truck Logistics LLC is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

PART 2: SMS PRIVACY POLICY

1. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

  • Phone Number: The mobile number provided during the opt-in process.
  • Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
  • Consent Data: Records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., keyword, web form, or verbal consent) and timestamps.

2. How We Use Your Information

We use your information to:

  • Send text messages based on the preferences you indicated when opting in (such as promotional offers, updates, or alerts).
  • Ensure compliance with federal regulations, including the TCPA.
  • Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

3. Data Sharing and Disclosure

We will never share or sell your information to third parties for marketing purposes without your explicit consent.

We may, however, share your information with trusted third-party service providers solely for the purpose of facilitating SMS delivery (e.g., telecommunications providers and gateway hosts). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.

4. Do Not Call (DNC) Registry Compliance

In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.

5. Security of Your Information

We take reasonable technical and organizational measures to protect the information you provide from unauthorized access, disclosure, alteration, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

6. Record-Keeping and Proof of Consent

As required by the TCPA and Campaign Registry guidelines, we maintain detailed records of all opt-ins and opt-outs, including timestamps and the exact method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

PART 3: GENERAL PROVISIONS

1. Changes to This Policy and Terms

We reserve the right to update or modify these Terms & Conditions and Privacy Policy at any time. Any significant changes will be communicated to you via SMS or posted on our website. Continued use of our SMS service after any such changes indicates your acceptance of the revised terms and policy. Please check back periodically to stay informed of updates.

2. Contact Information

If you have any questions about this policy, wish to update your SMS preferences, or need assistance, please contact us at:

  • Email: dispatch@mytruckllc.com
  • Phone: (813) 252-1616
  • Address: 7320 E Fletcher Ave, Tampa, FL 33637

3. Important Links

KEY COMPLIANCE ELEMENTS (2024/2026 REGULATORY GUIDELINES)

This document is designed to align with current TCPA, FCC, and Campaign Registry standards:

  • One-to-One Consent: Reflects the FCC regulation requiring explicit consent for messages from a single seller, preventing bundled consents for multiple unaffiliated parties.
  • Clear Disclosures: Includes clear, unambiguous language about the nature of the messages, message frequency limits, potential carrier charges, and direct opt-out mechanisms.
  • Opt-Out Mechanisms: Clear “STOP” instructions are provided, ensuring the immediate and automated processing of opt-out requests.
  • Do Not Call Protections: Expressly states adherence to DNC regulations, establishing that promotional SMS messages will not be sent to numbers on the National DNC Registry without prior express consent.
  • Data Sharing and Record-Keeping: Emphasizes strict data-sharing limitations (no sharing/selling for marketing) and outlines the maintenance of precise proof-of-consent records (timestamps and methods).